Privacy Policy

Privacy Policy

Thank you for choosing to be part of our community at Kamerycah (Hong Kong) Limited., doing business as Umi No Shizuku (“Umi No Shizuku,” “we,” “us,” or “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@kfucoidan.com.hk.

This privacy notice describes how we might use your information if you:

In this privacy notice, if we refer to:

  • “Website,” we are referring to any website of ours that references or links to this policy
  • “Services,” we are referring to our Website, and other related services, including any sales, marketing, or events

The purpose of this Privacy Statement is to explain to you in the clearest possible way what information we collect, how we use it, and what your rights are with respect to it. By accessing or using our website ( https://www.kfucoidan.com.hk) (the “Site”) or by applying for membership on the Site, you agree to this Privacy Policy and the terms and conditions that will apply to you. If you do not agree to any of the terms of this Privacy Policy, please stop using the Site and the Services immediately and do not apply for membership.

Please read this Privacy Statement carefully as it will help you understand how we handle the information we collect.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

  • Personal Information Provided by You. We collect names, phone numbers, email addresses, mailing addresses, usernames, passwords, billing addresses, debit/credit card numbers, and other similar information.
  • Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports, sometimes called ‘crash dumps’, and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.

Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for a variety of business purposes, as described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. If you agree to receive offers and promotional information from us, we may send you marketing communications or market survey invitations by email, postal mail, phone call, SMS or WhatsApp. You may opt out of receiving any marketing communications from us at any time.

We use the information we collect or receive:

  • To facilitate account creation and logon process. Process your membership application, maintain and manage your membership account;
  • To post customer testimonials. We post testimonials/testimonials on our website that may contain customer information. We will obtain your consent to use your profile and recommendations before posting. If you wish to update or delete, please contact us at info@kfucoidan.com.hk;
  • To administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions;
  • To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service;
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services;
  • To send you marketing and promotional messages, including marketing communications related to reward programs, the latest news, seminars, events, updates, competitions, promotional offers, products, services and rewards, and
  • To deliver arrangements. We may give your name, phone number, address, etc. to a third party (such as a courier company) for delivery arrangements.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We assure you that your personal data will be safeguarded at all times. Under normal circumstances, we do not share your information with external organizations or third parties unless they are affiliated companies providing delivery services on our platform. However, in exceptional cases, we may process or share your information in accordance with specific legal bases.

  • Legal Obligations:We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests:We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

HOW LONG DO WE KEEP YOUR INFORMATION?

All data and its copies will be disposed of in compliance with legal requirements. If you wish to have your personal data removed from our database, please get in touch with us.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

Your rights

Under the Ordinance, you have the right to request access to, and to request correction of, your personal data and to opt out of receiving direct marketing information.

Access and Correction

You have the right to request access to and correction of your personal data held by us. To ensure the accuracy of your personal data, please notify us of any changes to your personal data.

Opt-out of direct marketing information

You have the right at any time to prohibit us from using your personal data to send you direct marketing communications.

If you wish to exercise these rights, please contact us at:

Office: Room 1609, 16/F, One Grand Century Place, 193 Prince Edward Road West, Mongkok, Kowloon

Email: info@kfucoidan.com.hk

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@kfucoidan.com.hk.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Under the Ordinance, you have the right to request access to, and to request correction of, your personal data. If you wish to exercise these rights, please contact us at:

Office: Unit 1609, 16/F., Grand Century Place Tower 1, 193 Prince Edward Road West, MongKok, Kowloon, Hong Kong

Email: info@kfucoidan.com.hk


Updated: 29 July 2024

Fucoidan Umi No Shizuku customer center